Event-Driven Messaging
Automate outreach from loan-cycle events to keep borrowers informed and engaged.
✉ Tier3 LMS Communication Suite
Enterprise level texting & marketing suite
Your total customer communication and marketing suite for Tier3 LMS.
TotalText works with any backend text provider to deliver consistent, event-driven messaging that helps increase on-time payments while improving the customer experience.
Secure & Compliant
Support opt-in and opt-out handling, single-day limits, time restrictions, templates, and role-based user access.
Two-Way + Multi-Language
Allow instant replies and communicate in the customer’s preferred language for a better experience.
Reporting + Cost Control
Review message histories and campaign activity while keeping costs to pennies per text.
Why lenders use TotalText
TotalText combines communication, compliance controls, and campaign visibility into a single workflow-friendly suite.
Scheduled and event-based outreach
Send messages automatically from loan events or scheduled tasks so your team can maintain timely, consistent customer communication.
Built-in operational safeguards
Use guardrails like opt-in and opt-out controls, daily text limits, time and date restrictions, templates, and role-based CSR access.
Conversational customer service
Enable two-way communication with multilingual options so your staff can respond quickly and deliver a stronger borrower experience.
Complete reporting and campaign history
Track comprehensive message histories, monitor campaign activity, and review communication performance in one reporting suite.